Contact

Email us at hello@everythingbutthepet.com. A real person reads every message, and we usually reply within a day or two.

Common questions

  • Download didn't arrive? Check your spam or Promotions folder for an email from contact@payhip.com. Still nothing? Email us with the address you used at checkout and we'll send it straight over.
  • Want a refund? Every paid guide has a 30-day money-back guarantee. See our refunds page.
  • Stop our emails? Use the unsubscribe link at the bottom of any email.
  • Trainer, shelter or rescue? We'd love to hear how you'd like to use our guides.